Contact Updater

Automatically reach out to clients via multi-channel messaging to keep their contact information current.

Problem

Encampments are regularly swept and half of individuals experiencing homelessness report changing phones over a three-month span, making homeless communities uniquely mobile and hard to reach.

Solution

Launch monthly surveys that automatically update clients’ phone numbers, locations, and any other desired information in your contact database.

Benefits

  • Know exactly where your clients are sleeping and how to reach them
  • Save staff time spent visiting abandoned encampments and contacting defunct phone numbers
  • Get 3x standard survey response rate
  • Get responses 2x faster than traditional surveys
Text reminder campaign

How It Works

Upload client contacts

Schedule recurring campaigns

Send multi-channel survey (social media messengers, SMS) to clients

Clients respond with correct contact information

Automatically update contact fields in your CRM

See engagement metrics

Contact Us for Demo