Overwhelmed by inbound calls? Maintain your agency’s level of service despite staff shortages and increased public demand for information. 

Benefits

• Automatically refer people to answers quickly and confidentially
• 24/7 availability and convenience via SMS text
• Provide language access in English, Spanish and additional languages

Fast and Easy to Implement

Promote your text-in number to let your community know where to get information. Individuals can text #####, with keywords such as “unemployment” or “food” or “shelter” and will receive information on how to navigate and access services.