Chatbot For COVID-19 Referral

Overwhelmed by inbound calls? Maintain your agency’s level of service despite staff shortages and increased public demand for information. 

Benefits

  • Automatically refer people to answers quickly and confidentially
  • 24/7 availability and convenience via SMS text
  • Provide language access in English, Spanish and additional languages

Fast and Easy to Implement

Promote your text-in number to let your community know where to get information. Individuals can text #####, with keywords such as “unemployment” or “food” or “shelter” and will receive information on how to navigate and access services. 

Cost Effective Way to Remove Barriers to Being Counted

Woman on Phone
VS
Woman Frustrated on Phone
HelpDesk
solve
question
answered

1-1 human call

$0.25
$6-$23
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