Overwhelmed by inbound calls? Maintain your agency’s level of service while providing access to services.
Benefits
- Answer people's questions quickly and confidentially
- Improve accuracy and consistency
- Provide 24/7 availability
- Reduce overtime or need to hire more staff
- Reduce overtime or need to hire more staff
Features
- Available on web, mobile web and SMS Text
- Provide language access in English, Spanish and additional languages
- Option to refer people to live help