Rapidly and easily get updated contact information.
Send tailored SMS reminders about deadlines. Provide referral info on where to get help.
Provide an automated eligibility screener. Available 24/7 in English and Spanish.
Supplement your call center with automated chatbots. Available after hours and weekends. Provide answers in multiple languages.
Save time and money targeting communications to those facing barriers to enrollment.
CCL welcomes partnerships with technology companies committed to delivering value to the public sector community.
CommunityConnect Labs’ solutions are built to meet the operational demands of governments and providers. It’s always scalable, reliable, and secure.
Your solution will be up and running in days. There’s no software to learn, there’s no monthly training. We configure and test all the software for you. You can sit back and just do your normal job.
Changes are easy and quick. Our system is highly flexible and our implementation specialists are here to make changes to your workflow.
Our total solution pricing is simple and predictable. It includes everything - services, technology and 3rd party SMS fees. And we know that things change, so we don’t nickel and dime you for changes.
Our modular solutions are designed to be easily customized to fit into your existing workflow - no code needed. Or you can make something fancy with our engineering resources.
Our enterprise-class security and SLA is trusted by leading government agencies.