Public charge rules have recently changed, and individuals may be unnecessarily dropping out of assistance programs for which they qualify.
Leveraging CommunityConnect Labs’ mobile messaging program, organizations can help individuals quickly and confidentially determine if they are still eligible for assistance programs, and refer them to help as needed.
Individuals text in to a designated number to start the screening process
They are then prompted to answer a couple of questions about themselves by text
Submitted answers are then used to calculate if the person is still eligible for benefits
Individuals determined to be affected by public charge will be referred to local pro bono legal services
Reminders and follow-ups are sent to encourage affected individuals to seek out pro bono legal services