Services Surveys

Regularly contact clients with simple mobile message surveys to report on outcomes and improve services.

Problem

Service providers need to know how clients fare once they leave or graduate their programs in order to satisfy reporting requirements and provide continued care.

Solution

Schedule regular outcome surveys for former clients to gauge progress, stability, and refer them to local resources if needed.

Benefits

  • Easily report on outcomes to funders and government partners
  • Schedule surveys so that they’re sent automatically
  • Get 3x standard survey response rate
  • Get responses 2x faster than traditional surveys
Text reminder campaign

How It Works

Upload client contacts

Write short survey to assess clients’ needs

Set trigger-based survey for when clients leave program

Schedule recurring campaigns

See results in real time in your account; data is displayed on an interactive dashboard, or you can download the results in Excel.

See engagement metrics

Contact Us for Demo