CommunityConnect Labs enables nonprofits and government agencies to provide impact-driven and equitable services for all. We provide digital solutions that aim to reach and engage underserved and hard to reach individuals and families.
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Benefits
Overwhelmed by inbound calls? Maintain your agency's level of service during increased public demand for information.
Key Features:
Benefits:
CommunityConnect Labs proved one of our most valuable partners in reaching out to and engaging Virginia's hardest to count communities. The team was incredibly responsive, dedicated, and innovative in approach and played a significant role in our efforts.
Our mobile messaging platform supports 2-way communication
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a virtual assistant available 24/7 to answer their questions or direct them to resources.
Send personalized, automated reminders for deadlines and events: reduce no shows and decrease busywork.
Conduct robust surveys with 3x the response rate of traditional methods. Leverage skip logic and randomization.
Enable clients to evaluate their eligibility for programs like SNAP and LIHEAP with no wait time, then direct them to services.
Connect your clients to assistance based on their needs and preferences, like language and location.
Visually verify addresses, employment, and other info via image sent by text. No more faxes, scanners, or computers for clients.
Send mass broadcast text messages to clients to keep them informed about services and other relevant information.
Allow clients to engage with a chatbot available 24/7 to answer their questions or direct them to resources.
CommunityConnect Labs’ solutions are built to meet the operational demands of governments and providers. It’s always scalable, reliable, and secure.
Your solution will be up and running in days. There’s no software to learn, there’s no monthly training. We configure and test all the software for you. You can sit back and just do your normal job.
Changes are easy and quick. Our system is highly flexible and our implementation specialists are here to make changes to your workflow.
Our total solution pricing is simple and predictable. It includes everything - services, technology and 3rd party SMS fees. And we know that things change, so we don’t nickel and dime you for changes.
Our modular solutions are designed to be easily customized to fit into your existing workflow - no code needed. Or you can make something fancy with our engineering resources.
Our enterprise-class security and SLA is trusted by leading government agencies.
Get in touch with the CommunityConnect Labs Team
