Careers

Associate Director of Government & Nonprofit Programs

Greater New York City Area, San Francisco and Los Angeles

To Apply: Send LinkedIn profile and resume to jobs@communityconnectlabs.com

Do you want to do the best work of your life?  Are you motivated to solve some of the most challenging problems in our country? Are you passionate about helping disadvantaged communities get access to the services they need and have their voices heard?

 

Come join a highly-committed team of amazing people who are building tools to enable government and nonprofits better help low-income people.


CommunityConnect Labs is a fast growing technology social enterprise that provides technology and consulting to some of the most innovative local governments and large nonprofits in America.  Our team are exceptional leaders in this field. Our work has been featured in the New York Times and at Data for Good.


We seek a dynamic and committed Associate Director to implement innovative mobile communication tools, working directly with government and nonprofits to develop relationships, provide strategy guidance, training and project management.  

Our international team of engineers, data scientists and management professionals develop tools and new approaches.  We are a group of Stanford, UPenn and Harvard grads.


The issues that we tackle - ensure a fair 2020 census, job training, homelessness, essential human services - are challenging, the work is fast-paced, and the opportunities for learning and impact is unlimited.  


If you want to make progress happen, we welcome you to apply to this job.

You Get:
  • An amazing opportunity to make concrete, tangible difference in people's lives. You can enable innovative cities, counties, and nonprofits provide better services for low-income people at scale
  • An opportunity to solve some of the hardest problems in this country
  • Friendly, supportive, and adventurous environment with a team of smart, engaged colleagues
  • Flexibility on work hours/schedule
  • Health insurance

Location:

New York Area. This is a remote position.

Key Responsibilities:

You’ll work in a collaborative team environment to help scope, manage, and deliver technology solutions to innovative government and nonprofit partners on the East Coast as well as nationally.


On a given day in this role, you might:

  • Tailor implementation plans and coordinate with innovative government and nonprofit clients on strategy, line up resources, partners, and other materials in time for solutions launch
  • Conduct a software demo to prospective government clients or partners and present relevant solutions and use cases depending on their interests and needs
  • Lead a virtual or in-person training for government or community based service providers on how to implement our texting solutions
  • Sketch out user journeys and use cases for a new solution; conduct user interviews and testing with government and nonprofit staff as well as clients
  • Manage laterally and upwards with colleagues in our product, engineering, and marketing teams to deliver an external client-facing technical project
  • Monitor, triage, and troubleshoot data coming in during a live campaign
  • Help write proposals, contracts, reports, training guides, and other collateral
  • Code switch between issues of priority to our social mission such as the 2020 census and housing/homelessness, and energy assistance

Benefits:

We know that great people make a great organization. We value our people and offer employees a broad range of benefits including health benefits and professional development opportunities.


Our Culture:

We are impatient changemakers. The work is challenging and fast-paced. The hours are long and we expect the highest quality of work from ourselves.  


We offer you the flexibility to make daily choices that can help you to be healthy, centered, and productive.  We are a mission-driven company where you can do your best, most important work for society. We continuously look for new ways to maintain a culture where our people's talents are nourished and can shine.

Required Qualifications:

The Associate Dir. must be adaptive and entrepreneurial, with a problem-solving and positive approach to his/her work. Given the small size of our staff, the ability to plan, multitask, and move at a quick pace in multiple directions is critical. We have limited resources, so creativity, resilience, willingness to work hard, and ability to do more with less are key.


Our ideal candidate:

  • Holds a Bachelor’s degree with 3-4 years work experience OR Graduate degree with 2 years of work experience.
  • Has an industry background/connection that allows them to empathize and build trusting relationships with government and nonprofit partners and design solutions with the end users in mind.
  • Is technologically literate and digitally inclined enough to learn our software platform within the first few weeks on the job. Proficiency with GIS software is a big plus.
  • Has a strong operational orientation, with experience scoping, managing, and delivering technical/consulting project deliverables for external clients.
  • Can command a room, lead and facilitate conversations, and write compellingly. Being able to do so in Spanish, Chinese, or Vietnamese is a big plus.
  • Can demonstrate they can build subject matter expertise on niche topics like the 2020 Census and be able to educate others in simple language about it.
  • Has a reputation for acting strategically, thinking tactically, following through and getting things done. You don’t normally drop balls, but if you do, you own it and fix it.
  • Performs well in an environment with competing priorities, multiple projects, and a virtual team. Can anticipate needs and address potential issues before they become a problem.
  • Has a positive, upbeat, can-do attitude. Thrives with minimal guidance and can work independently, handle ambiguity, and navigate fast-changing requirements.
  • Is willing to travel as needed in the area and potentially across the state and nationally.

A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission.

Lead Engineer/ Architect

San Francisco Bay Area

To Apply: Send LinkedIn profile and resume to jobs@communityconnectlabs.com

Do you want to do the best work of your life?  Are you motivated to solve some of the most challenging problems in our country? Are you passionate about helping disadvantaged communities get access to the services they need and have their voices heard?  


Come join a highly-committed team of amazing people who are building tools to enable government and nonprofits better help low-income people.


CommunityConnect Labs is a fast-growing technology social enterprise that provides technology and consulting to some of the most innovative local governments and large nonprofits in America.  Our team are exceptional leaders in this field. Our work has been featured in the New York Times and at Data for Good. We provide mobile communication solutions for government and service providers to engage residents, provide information and services digitally.


We seek a Lead Engineer/Architect to lead our engineering team building innovative mobile technology products and solutions for government programs such as the Census, Homelessness, and Job Training,


We are a group of Stanford, UPenn, Wellesley, and Harvard grads.   The issues that we tackle - ensure a fair 2020 census, job training, homelessness, essential human services - are challenging. The work is fast-paced, and the opportunities for learning and impact is unlimited.  


If you want to make progress happen, we welcome you to apply to this job.

You Get:
  • An amazing opportunity to make concrete, tangible difference in people's lives. You can enable innovative cities, counties, and nonprofits provide better services for low-income people at scale
  • An opportunity to solve some of the hardest problems in this country
  • Friendly, supportive, and adventurous environment with a team of smart, engaged colleagues
  • Flexibility on work hours/schedule
  • Health insurance

You will be responsible for leading the design, development, modification and evaluation of technology solutions:
  • Interface with Product Managers to determine key requirements (30%)
  • Work with Engineering, QA and Ops teams to identify and resolve code issues (25%)
  • Design and develop full stack application business logic using Python, NodeJS, AngularJS, SQL, PL/SQL, HTML, CSS, XML and other related technologies (25%)
  • Administrative activities (people management, staffing, etc.) (20%)

Core Competencies:
  • Lead a team of Software Engineers and QA Engineers in Agile development methodologies
  • Work with with Product to understand business requirements and prioritize team backlog
  • Analyze defects and stories and guide team members to completion
  • Analyze existing programs or formulates logic for new systems, devise logic procedures, prepare flowcharts, perform coding, and test/debug programs.

Requirements:

5+ years’ experience in software engineering

Python, NodeJS, AngularJS, SQL, PL/SQL, HTML, CSS, XML


Preferable Skills

Previous work with Twilio’s APIs and platform

Location:

Bay Area preferably but open to remote candidates in US who have the right skill set and motivation

Benefits:

We know that great people make a great organization. We value our people and offer employees a broad range of benefits including health benefits and professional development opportunities.


Our Culture:

We are impatient changemakers. The work is challenging and fast-paced. The hours are long and we expect the highest quality of work from ourselves.  


We offer you the flexibility to make daily choices that can help you to be healthy, centered, and productive.  We are a mission-driven company where you can do your best, most important work for society. We continuously look for new ways to maintain a culture where our people's talents are nourished and can shine.


A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission.