Careers

Senior Engineer

Anywhere in the U.S.

The 2020 Census is in jeopardy, putting at risk $700 billion in funding for schools, hospitals, food stamps, and other vital services. Accurate Census data is essential for fair redistricting from local school districts to State legislature and Congressional districts.


Who We Are

CommunityConnect Labs is the leading provider of technology solutions for a fair and accurate 2020 Census. We are a fast-growing software provider that serves several of the most innovative nonprofits and local governments in America. We are a nonprofit. 


We provide innovative mobile-first solutions as well as training for nonprofits and local governments to better connect and engage with marginalized communities. See more at www.censusoutreach.org. 


We are winners of the Battery Powered Award, Twilio Social Impact Fund, Amazon Imagine grant, and awards from New Media Ventures and Full Circle Fund.


Our work has been evaluated by governments and published in statistical journals. Our last yielded a 200x ROI, providing local low-income communities with an estimated $46 million per year for the 2021-2030 decade ($460 million total). Our tech stack is cutting-edge: AWS (EBS, ECS, Elastic Beanstalk, CloudWatch ElastiCache, ElasticSearch, RDS, EC2), microservices, CICD, PagerDuty, GitHub, Jenkins, ReactJS, Go, and more.

 

The Census is our once-in-a-decade opportunity to ensure government agencies and local nonprofits are equipped to secure a fair, accurate, and complete count.


The Opportunity

We seek a Senior Engineer to lead our engineering team building innovative mobile technology products and solutions for government and nonprofit programs such as the Census, homelessness, and job training. The issues that we tackle - a fair 2020 census, job training, homelessness, essential human services - are challenging. The work is fast-paced. Opportunities for learning are incredible and impact is unlimited. If you want to make progress happen, we welcome you to apply to this job.


You will be part of:

  • Making a concrete, tangible difference in people's lives. You will enable innovative cities, counties, and nonprofits provide better services for low-income communities at scale
  • An opportunity to solve some of the country’s hardest problems
  • Friendly, supportive, and adventurous environment with smart, engaged colleagues
  • Flexibility on work hours/schedule
  • Health insurance


Responsibilities

You will be responsible for leading the design, development, modification, scaling, and evaluation of technology solutions, including security testing. The new Senior Engineer will work with Product to understand business requirements and prioritize team backlog, analyze defects and stories and guide team members to completion, and analyze existing programs or formulates logic for new systems, including devise logic procedures, prepare flowcharts, perform coding, and test/debug programs.

  • Interface with Product Managers to determine key requirements (30%)
  • Work with Engineering, QA, Ops teams to identify and resolve code issues (25%)
  • Design and develop full-stack application business logic using ReactJS, Go, Python, NodeJS, AngularJS, SQL, PL/SQL, HTML, CSS, XML, related technologies (25%)
  • Team meetings, administrative activities, etc. (20%)


Qualifications
  • 5+ years of software development experience
  • Strong development and design experience using ReactJS and Go, experience with Python, NodeJS, AngularJS, SQL, PL/SQL, HTML, CSS, XML
  • Experience implementing REST APIs and CI/CD Process (continuous integration and continuous deployment), using Jenkins, Docker, AWS. 
  • Experience with scalability 
  • Experience with security testing 
  • Experience in implementing AWS best practices, including security (HIPAA compliance preferred), data migration 
  • Familiarity with server architecture, cloud, micro-services based architecture, Git, and agile development tools 
  • Previous work with Twilio’s APIs and platform preferred
  • Ability to thrive on a growing, remote team  


Our Team’s Culture and Benefits

We know that great people make a great organization. We value our people and offer employees a broad range of benefits including health benefits and professional development opportunities. 


We are impatient changemakers. The work is challenging and fast-paced. The hours are long and we expect the highest quality of work from ourselves.  


We offer you the flexibility to make daily choices that can help you to be healthy, centered, and productive.  We are a mission-driven company where you can do your best, most important work for society. We continuously look for new ways to maintain a culture where our people's talents are nourished and can shine.


A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us to achieve our mission.

To Apply via LinkedIn:

bit.ly/careers-senior-engineer

Marketing Manager

Redwood City, CA

Apply via LinkedIn at bit.ly/careers-marketing-manager

Seeking Marketing Ninja to Save the 2020 Census


The 2020 Census is in jeopardy, putting at risk $700 billion in funding for schools, hospitals, food stamps, and other vital services. Accurate Census data is essential for fair redistricting from local school districts to State legislature and Congressional districts.  


Who We Are

CommunityConnect Labs is the leading provider of technology solutions for a fair and accurate 2020 Census. We are a fast-growing software provider that serves several of the most innovative nonprofits and local governments in America. We are a nonprofit. 


We provide innovative mobile-first solutions as well as training for nonprofits and local governments to better connect and engage with marginalized communities. See more at www.censusoutreach.org. 


We are winners of the Battery Powered Award, Twilio Social Impact Fund, Amazon Imagine grant, and awards from New Media Ventures and Full Circle Fund.


Our work has been evaluated by governments and published in statistical journals. Our last yielded a 200x ROI, providing local low-income communities with an estimated $46 million per year for the 2021-2030 decade ($460 million total). 


The Census is our once-in-a-decade opportunity to ensure government agencies and local nonprofits are equipped to secure a fair, accurate, and complete count. 


Who You Are

You are an imaginative, motivated marketing leader who brings a successful track-record in developing and executing ambitious integrated campaigns across direct marketing, content marketing, partnerships, and social media. You have a strong eye for visual content, impeccable attention to detail, and sharp writing skills. You are a creative thinker and a proactive doer.  


Responsibilities

We seek an experienced, dynamic, and committed Marketing Manager to create strategies and execute a multi-faceted campaign to raise awareness of 2020 Census solutions. Our new Manager will: 

  • Build out and implement multi-channel marketing plans (strategies and tactics) 
  • Raise CommunityConnect Labs’ visibility as a thought leader
  • Collaborate cross-functionally (product, technology, and partner operations) to develop, launch, and grow successful integrated marketing campaigns 
  • Monitor and track campaigns success metrics; identify and action levers to improve performance
  • Manage freelance writers, designers, and video editors
  • Manage day-to-day marketing efforts 
  • Position CommunityConnect Labs’ brand as the innovative leaders in both the mobile-messaging space and nonprofit space
  • Maintain ongoing relationships with key partners, build coalition partnerships as needed


Qualifications

We are a small, flexible, growing team. The ability to plan and multitask is critical. We have limited resources; we rely on creativity, resilience, a strong work ethic to do more with less.

  • Successful marketing track-record that includes growing traffic, visibility, partnerships
  • Strong project management skills
  • Results-oriented, analytical and quantitative mindset
  • Demonstrated ability to thrive on a small, growing team
  • Writing samples that show your crisp command of words for websites, email, or blogs
  • Ability to work independently and lead small teams
  • Graphic and web design capabilities preferred 
  • Nimble, quick problem-solver
  • PR, agency, or journalism experience preferred
  • Proactive, motivated, positive attitude and sense of humor
  • Performs well with competing priorities, multiple projects, and a virtual team
  • Detail-oriented and strong follow-through with a collaborative working style


Location

This is a Full-Time position based in Redwood City, CA. Strong preference for SF Bay Area candidates. Remote applicants considered under specific circumstances.

To Apply via LinkedIn:

bit.ly/careers-marketing-manager


Implementation Associate

Redwood City, CA

Apply via LinkedIn at bit.ly/implementation-associate

The 2020 Census is in jeopardy, putting at risk $700 billion in funding for schools, hospitals, food stamps, and other vital services. Accurate Census data is essential for fair redistricting from local school districts to State legislature and Congressional districts.  


Who We Are

CommunityConnect Labs is the leading provider of technology solutions for a fair and accurate 2020 Census. We are a fast-growing software provider that serves several of the most innovative nonprofits and local governments in America. We are a nonprofit. 


We provide innovative mobile-first solutions as well as training for nonprofits and local governments to better connect and engage with marginalized communities. See more at www.censusoutreach.org. 


We are winners of the Battery Powered Award, Twilio Social Impact Fund, Amazon Imagine grant, and awards from New Media Ventures and Full Circle Fund.


Our work has been evaluated by governments and published in statistical journals. Our last yielded a 200x ROI, providing local low-income communities with an estimated $46 million per year for the 2021-2030 decade ($460 million total). 


The Census is our once-in-a-decade opportunity to ensure government agencies and local nonprofits are equipped to secure a fair, accurate, and complete count. 


Responsibilities                                                                                                          
  • The new Implementation Associate will be working on the client implementations of CommunityConnect Labs technology solutions.                                                                                                                       
  • Working closely with clients, managing client expectations and ensuring customer satisfaction 
  • Gathering requirements for client needs and mapping them to our existing and future products and services 
  • Configuring survey software solutions to satisfy client-specific business processes, rules, and other functional requirements 
  • Collaborating with our engineering team and the client's engineering team on business requirements for system and data integration.
  • Testing the fully configured application in coordination with our QA team to ensure the solution is producing expected results 
  • Delivering formal training (e.g., webinars) to client project team members and/or end users 
  • Providing knowledge transfer to client project team members throughout the project lifecycle 
  • Managing multiple accounts, deadlines and milestones 
  • Tracking and communicating client issues and proactively troubleshooting and resolving problems 
  • Build custom demos of the product to showcase features that meet clients’ needs 
  • Being directly involved in the continuous development of solutions 
  • Act as end-to-end implementation consultant for clients 
  • Ability to act as both a functional and technical expert 
  • Provide sales support as needed 

Our Ideal Candidate
  • 4-5 years work experience 
  • Quantitative or social sciences background with statistical software knowledge (R, Stata, SPSS, SAS) 
  • Project management experience 
  • Technologically inclined (can learn our software platform within the first few weeks)
  • Strong functional and technical understanding of survey design 
  • Experience designing and launching surveys on web-based platform 
  • Experience leading implementations with governments and nonprofits 
  • Excellent skills in communication, presentation, facilitation, and time management
  • Excellent client relationship skills and ability to manage client expectations 
  • Comfortable calling clients and engaging them in a conversation 
  • Understanding of business requirements definition, review of functional specifications, test plans, testing, user training, and deployment 
  • Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction
  • Ability to quickly grasp, learn, and provide solutions to meet client needs
  • External consulting experience with nonprofit or government clients preferred
  • Familiarity with RESTful APIs preferred
  • Strong operational orientation, with experience scoping, managing, and delivering technical/consulting project deliverables for external clients.  
  • Performs well in an environment with competing priorities, multiple projects, and an international virtual team. Can anticipate needs and address potential issues before they become a problem. 
  • Has a positive, upbeat, can-do attitude. Thrives with minimal guidance and can work independently, handle ambiguity, and navigate fast-changing requirements. 
  • Willing to travel as needed regionally across California and nationally (at least 10%)
  • Bachelor’s Degree 


Our Team’s Culture and Benefits

We know that great people make a great organization. We value our people and offer employees a broad range of benefits including health benefits and professional development opportunities.

An amazing mission: CommunityConnect Labs’ mission is to help innovative cities, counties, and nonprofits provide better services for low-income people.

 

We are impatient changemakers. The work is challenging and fast-paced. The hours can be long and we expect the highest quality of work from ourselves. 

We offer you the flexibility to make daily choices that can help you to be healthy, centered, and productive. We are a mission-driven company where you can do your best, most important work for society. We continuously look for new ways to maintain a culture where people's talents can shine. 

A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. 

To Apply via LinkedIn

bit.ly/implementation-associate

Business Development Associate

Redwood City, CA

Apply via LinkedIn at http://bit.ly/BD-Associate

The 2020 Census is in jeopardy, putting at risk $700 billion in funding for schools, hospitals, food stamps, and other vital services. Accurate Census data is essential for fair redistricting from local school districts to State legislature and Congressional districts.  


Who We Are

CommunityConnect Labs is the leading provider of technology solutions for a fair and accurate 2020 Census. We are a fast-growing software provider that serves several of the most innovative nonprofits and local governments in America. We are a nonprofit. 


We provide innovative mobile-first solutions as well as training for nonprofits and local governments to better connect and engage with marginalized communities. See more at www.censusoutreach.org. 


We are winners of the Battery Powered Award, Twilio Social Impact Fund, Amazon Imagine Grant, and awards from New Media Ventures and Full Circle Fund. Our work has been evaluated by governments and published in statistical journals. Our last Census project yielded a 200x ROI, providing local low-income communities with an estimated $46 million per year for the 2021-2030 decade ($460 million total). 


The Census is our once-in-a-decade opportunity to ensure government agencies and local nonprofits are equipped to secure a fair, accurate, and complete count. 


Beyond the 2020 Census, CommunityConnect Labs seeks to continue to work with governments and nonprofits to help ensure hard to reach (low-income, minority, immigrant, etc.) communities can gain awareness of and access to the public services they need.  


The Opportunity

Our new Business Development Associate will work closely with Business Development Managers to build relationships, establish trust with partners, and serve as a key liaison between CommunityConnect Labs and potential clients, funders, and partners. We’re looking for a motivated project manager with an entrepreneurial, creative, client-facing mindset.

Responsibilities                                                                                                          
  • Project manage the Business Development process to ensure projects, calls, contracts, agreements or other tasks are completed on time
  • Build expertise around the Census, as well as our mobile messaging and human services solutions to be able to speak to potential partners and funders 
  • Work in partnership with implementation team to deliver on contracts and provide business support and reporting to clients or funders 
  • Lead and/or join demo meetings or calls, and participate in other marketing communications activities 
  • Work across departments to ensure the success of new initiatives 
  • Draft, revise, and/or send follow up correspondence to potential clients/partners/funders

Our Ideal Candidate
  • Full of initiative: eager to learn and make an immediate impact
  • Performs well in an environment with competing priorities, multiple projects, and an international virtual team. Can anticipate needs and address potential issues before they become a problem
  • Transparent: operates with integrity, are trustworthy and pro-knowledge sharing across the organization; can acknowledge and own mistakes, take responsibility, and improve; willing to ask for help
  • Organized and accountable: can manage multiple projects or tasks and ensure commitments and inquiries are addressed; can be counted on to fulfill tasks and assignments in a timely manner
  • Proactive: takes ownership and pride in the work to ensure tasks are completed, and including working with other team members to deliver
  • Motivated and civic-minded: understands the impact of the work and is eager to engage with government and nonprofits
  • Highly attentive to detail
  • Strong oral and written communication skills
  • Positive, upbeat, can-do attitude. 
  • Ability to thrive with minimal guidance, work independently, handle ambiguity, and navigate fast-changing requirements
  • Ability to travel as needed
  • Experience with Copper, Asana, Slack, Google Suite, MixMax a plus
  • Bachelor’s Degree 


Our Team’s Culture and Benefits

We know that great people make a great organization. We value our people and offer employees a broad range of benefits including health benefits and professional development opportunities.

An amazing mission: CommunityConnect Labs’ mission is to help innovative cities, counties, and nonprofits provide better services for the people who need them most.

We are impatient changemakers. The work is challenging and fast-paced. The hours can be long and we expect the highest quality of work from ourselves. 

We offer you the flexibility to make daily choices that can help you to be healthy, centered, and productive. We are a mission-driven company where you can do your best, most important work for society. We continuously look for new ways to maintain a culture where people's talents can shine. 

A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. 


Location

Redwood City, CA

To Apply via LinkedIn

http://bit.ly/BD-Associate