Easily collect incomplete documents and automate reminders to applicants
Many people start, but don’t complete their utility/home energy application enrollment or recertification.
Get all the required documents from your Utility assistance or home energy assistance applicants. Reduce the burdens on your staff to follow-up with applicants.
With Utility Application Helper, your applicants can get SMS reminders, and upload documents easily by taking a photo. Your staff will receive required documents immediately.
The Staff portal saves your staff time - you can assign cases, customize your workflow, and process applications faster.
See all application info and documents. And communicate by email or text - right from this page.
Robust search, browse and filter so that you can save time and stay on top of applications.
Robust reporting allows you to see if your program is meeting milestones.
CommunityConnect Labs’ solutions are built to meet the operational demands of governments and providers. It’s always scalable, reliable, and secure.
Your solution will be up and running in days. There’s no software to learn, there’s no monthly training. We configure and test all the software for you. You can sit back and just do your normal job.
Changes are easy and quick. Our system is highly flexible and our implementation specialists are here to make changes to your workflow.
Our total solution pricing is simple and predictable. It includes everything - services, technology and 3rd party SMS fees. And we know that things change, so we don’t nickel and dime you for changes.
Our modular solutions are designed to be easily customized to fit into your existing workflow - no code needed. Or you can make something fancy with our engineering resources.
Our enterprise-class security and SLA is trusted by leading government agencies.